Business Intelligence

 

Business Intelligence

As a manager, do you have access to metrics and dashboards that allow you to make informed strategic, tactical and operational decisions? Most managers recognise that BI and KPIs are vital to business decision-making and execution, however very few have the joined up data required to extract any actionable intelligence.

We have extensive experience in creating live 'single view' data mashups that bring together customer, transaction and product data from disparate sources like CRM, ERP and accounts databases and creating rich dashboards. Our dashboards not only display charts but are fully interactive so you can filter, highlight and drill down to get answers instantly. Dashboards are securely hosted so you can access your information wherever you might be even using mobile phones and tablets.

Livelink created a review document which outlined how the website was performing and suggested improvements which might help us to meet the goals we had initially set. The document also showed us where our visitors were coming from. On the basis of this, we have been able to broaden our advertising focus to ensure that we target the correct audience going forward.
Elaine Andrews, student recruitment manager, Mid-Cheshire College